Santander Credit Card Shows Available Credit instead of Balance
The Santander Credit Card seems to dispaly differently from all other credit cards that I added.
Namely, in the account summary and dashboard, the available credit is shown as a 'credit balance' vs. all other credit cards which show the pending/actual balance as a negative number which is the expected behavior.
Comments
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Hello @PitJohn,
Thank you for reporting this issue to the Community, although I apologize that you're seeing a reversed balance for one of your credit card accounts in Simplifi.
To clarify, is the issue just impacting the balance of the account, or are you also seeing that the amounts of the transactions that reside in the account are reversed (positive amounts for credit card charges/negative amounts for credit card payments)? Once we confirm the issue with you, I'll let you know what info we'll need to get it escalated.
Please let us know so we can best assist!
-Coach Natalie
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