Discover Credit card account transactions not downloading (edited)
after the latest update 2 weeks ago, the discover credit card transactions are not getting pulled into Simplifi. Have tried disconnecting / reconnecting accounts and signing out / signing back in, hasn’t helped. see screenshot below where transactions after May 15th are not visible.
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Hello @a7790,
Thank you for reaching out to the Community regarding this issue, although I'm sorry to hear that you're missing transactions in your Discover account in Simplifi.
First, please take a look at the steps available in our Support Article here to troubleshoot missing transactions in Simplifi. If the issue persists, and if you've already reset the connection as it sounds like you have (steps available here just in case), you'll want to make the account(s) fully manual by following the steps listed here, and then go through the Add Account flow to reconnect to the bank, and carefully link the account(s) found to your existing Simplifi account(s) by following the steps here.
Please let us know how it goes!
-Coach Natalie
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