Calm and In Control achievement streak count is wrong

System
System Administrator admin
edited July 2023 in Report a Bug
This discussion was created from comments split from: "Calm and In Control" achievements not working for me.

Comments

  • PitterPattersons
    PitterPattersons Member

    I’m experiencing a similar issue. I’ve logged in nearly every day for almost a year, but it currently says my streak is 0 weeks. I for sure logged in last week because we had a major purchase I had to recategorize. It shows my last badge reached was 16 weeks, but underneath the streak is incorrect.

    IMG_4140.jpeg

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hello @PitterPattersons,

    Thank you for taking the time to report this issue to the Community, although I'm sorry to hear that you're experiencing this issue with the Calm and In Control Achievement badge in Simplifi.

    Let's keep an eye on this for another week and see if the streak starts counting again. When escalating something like this, the fix is typically not retroactive, so you'd end up starting over on the streak regardless. So, I'd like to go ahead and make sure that the streak is actually stuck at 0 weeks before moving forward with reporting the issue.

    Please let us know how it goes!

    -Coach Natalie

This discussion has been closed.

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