PFFCU Multi-factor authentication issue on the mobile app (edited)

Holysmokes
Holysmokes Member ✭
edited July 2023 in Adding and Updating Accounts

When trying to sync with Police and Fire Federal Credit Union, the MFA will pop up asking to select which number to send to. I select the drop down and the menu appears in the background. I cannot select my cell number so I can no longer sync my bank on Mobile app since latest update. The workaround has been to sync via PC. Please help!

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  • Coach Blake
    Coach Blake Retired Coach ✭✭✭✭

    Hi there, @Holysmokes! I appreciate you taking the time to reach out to us regarding your recent trouble with being able to select the phone number to get the MFA code due to the menu being in the background. This was recently discovered and a fix has been created and will be in our next mobile release 4.5.0.

    Thank you!
    Coach Blake

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