Some accounts ask for authorization on each login- Web/app both

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knockknock
knockknock Member
edited August 2023 in Adding and Updating Accounts

Some of the accounts connected ask for authorization code each time. Is It normal?


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  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    That may vary based on whether there is support for the newer style of connection to the bank implemented for that bank. At least some of Simplifi's bank connections are made by a 3rd party, and if you report the bank names this is happening on, they can check the status of that, or raise awareness of a need for an upgrade.

    Disclaimer: I'm just another user, not simplifi support


    Rob Wilkens

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    Hello @knockknock,

    Thanks for posting your inquiry to the Community!

    The MFA requests that are made by your various banks in Simplifi are made by the banks directly. The only thing we can recommend is seeing if you can disable or lower your MFA requirements with the bank so you're no longer prompted in Simplifi, or are prompted less often. More details on this can be found here.

    I hope this helps!

    -Coach Natalie

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