Bank Logo Images Are Missing

RobWilk

This seems new… Under Settings→Accounts, I'm getting a missing image resource icon instead of a bank logo/image… This is happening for every bank…

Some examples:

I verified this is also happening in incognito mode (virtually cleared cache/cookies)

Coach Natalie

@RobWilk, thanks for posting!

I'm not personally seeing this for any of my banks when viewing them under Settings > Accounts on the Quicken Simplifi Web App. Do you see the same thing on the Mobile App?

Please let us know so we can best assist!

-Coach Natalie

RobWilk

Found "the problem".

I was connecting via NordVPN and for whatever reason, those images must've been blocked.

I know VPNs aren't officially supported, but overall (otherise) I've had no issues with Quicken Simplifi over NordVPN.

If i turn off the VPN the images appear.

Sorry for not thinking of that.