Care: 324 error with Vanguard

System

This discussion was created from comments split from:

Missing IRA accounts with Vanguard (edited)

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swiederin

I am having problems with Vanguard accounts. See below.

This financial institution needs your attention

(Care: 324)

We have lost connectivity to one of your accounts. To restore connectivity, you must reconnect with your FI.

Coach Kristina

Hello @swiederin,

To troubleshoot this issue, please follow these steps:

1. Make all the Vanguard accounts manual by following the instructions here.
2. Once the accounts show in in Manual Accounts section under Settings, please go through the Add Account flow to reconnect the accounts to Vanguard. For instructions on how to do that, click here.
3. Once it find your accounts, please make sure to carefully link the accounts to the existing Quicken Simplifi accounts. For more information on linking accounts, click here.

Please let me know how it goes!

swiederin

Here is the message I got after making the Vanguard accounts manual and trying to add them back in…..then I tired again….here is what I got……

Coach Natalie

@swiederin, you're most likely seeing the 105 error due to the known issue of Vanguard blocking us at peak times, such as at market open and close. Please give it a try tonight outside of peak hours and let us know how it goes.

Thanks!

-Coach Natalie