How do I lower the balance on a manual account?
Simplifi is not able to connect with my mortgage or my 401k accounts. I've set them up as manual accounts. The trouble comes when I try to lower the current balance. I add a transaction manually, but no matter how I type in the number, it increases the balance. I've categorized these as "balance adjustment". Why can't a balance adjustment be negative? How can I manually add a transaction to a manual account that lowers the current balance owed?
Best Answers
-
@Miri, thanks for posting!
If you enter a minus sign in front of the amount when entering a transaction, it will be negative, and a plus sign will make it positive. Please give the minus sign a try and let us know how it goes!
-Coach Natalie
-1 -
@Miri @Coach Kristina @Coach Natalie I just found the answer… you actually need to add a (+) to the entry to reduce a manual loan balance. So it would look like +50.00. Probably not designed the right way!
2
Answers
-
Hi! Thanks for the suggestion. The field does not allow a minus sign. No matter how many times I type it and press enter, it saves it as a positive value. I thought maybe the issue was with it being categorized as an expense or transfer, so aside from categorizing it as a mortgage payment or as a balance adjustment, I also tried categorizing as income. Regardless of the category or what I type, it adds to the mortgage balance. I'm using the Windows app, which appears to be a Chrome overlay.
0 -
Thank you for your reply,
I'm sorry to hear that didn't work. So we can assist further, could you please provide a bit more info? Is this happening on a manual mortgage account, manual 401k account, or a different kind of account? Is this happening while using the web app, the mobile app, or does it happen on both? If possible, would you please provide a screenshot (with any personal information redacted)?
I look forward to your reply!
-Coach Kristina
1 -
It depends, @dave123456
If you are doing a transfer (for example, from checking to the loan), you leave the negative amount in the checking account transaction but put a category as the target account (under the transfer category), and it will automatically create a positive entry in the loan account.
If you're just entering a transaction on the loan account, all credits are entered with a + sign because you are adding money to the account (and hence lowering the debt).
-Rob
—
Rob Wilkens2
