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Support for Booz Allen ECAP Retirement [edited]

sluxenberg

Hello, I would like to request either the following VOYA retirement URL be added as a collection: https://my.voya.com/voyassoui/index.html?domain=ecap.voya.com

Or add the ability to one of the VOYA general links add support to pass in custom domains, so that it can be used for multiple retirement accounts

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Comments

Coach Tappan

@sluxenberg Thanks for that request. We have a number of requests in queue right no, so it may take some time to implement. But I really like your suggestion that we see if there's a way to enable adding individual domains using the generic Voya link in Simplifi during the authorization process.

sluxenberg

Any update on this? Was hoping even with a queue this would be simple since so many other voya SSO with alternate logins are supported

Coach Paco

@sluxenberg looks like progress is being made but there is no eta at this time, unfortunately. We appreciate your patience while we work to have this added to Simplifi!

Coach Natalie

@sluxenberg,

It looks like Voya Retd. Plan has been added to Simplifi, with the URL of my.voya.com, so please let us know if you have any issues connecting. Thanks!

-Coach Natalie

sluxenberg

@Coach Natalie still doesnt work. it requires a specific domain to be passed in like some of the other Voya options do. so either the main Voya plan needs to support passing in a domain or the Booz Allen one needs a specific addition like other Voya plans with a specific domain login do

Coach Natalie

Hello @sluxenberg,

Thanks for letting us know! I have gone ahead and requested that the specific URL for Voya Booz Allen be added to Simplifi, and have also updated this Idea post accordingly.

-Coach Natalie

sluxenberg

@Coach Natalie is there any update on this? Its now been two months since the last status, and considering how many other Voya SSO apps are supported I would have thought this should have been a quick win. It's enough to wonder if I should start looking at software that can support all my financial institutions

Coach Natalie

Hello @sluxenberg,

Thank you for the inquiry, although I apologize that there is still no update or ETA, at this time.

Sorry I don't have a better answer!

-Coach Natalie

neukirjm

Hello -
I'm writing to add a +1 to @sluxenberg request to either add ecap.voya.com - or - add the ability to one of the VOYA general links to pass in custom domains, so that it can be used for multiple retirement accounts.

I am currently a trial member and without an ETA for when ecap.voya.com will be added, I cannot justify making an longer-term investment in Simplifi. While I greatly prefer Simplifi's interface to Mint (my current budgeting and financial planning/monitoring tool), Simplifi is unable to help me monitor my entire portfolio.

sluxenberg

@Coach Natalie I would like to escalate this to a next level. It has now been a year and a half since this item was opened, and I have observed other Voya based accounts be added, but this ignored. Who can I escalate this to to raise it to the next level of moderation?

Coach Natalie

Hello @sluxenberg,

Thanks for posting, although I thoroughly apologize for the frustration; it's definitely understandable!

Unfortunately, we don't offer an escalation pathway for these types of situations. I have passed your comment along to my Team so that they're aware, and I can also assure you that our Product Team sees all of these requests, and we do our best to establish these connections. Some just take time, or may not even be possible from a scripting perspective.

You may consider contacting Voya as well to see if there's anything that can be done from their end.

I'm sorry that I don't have a better answer for you!

-Coach Natalie

Avik

I'd like to add a +1 to this in requesting support for Booz Allen ECAP from VOYA to be added to Simplifi . I purchased a one year subscription in March but am unable to monitor my retirement portfolio due to lack of this support. I like Simplifi's layout but I will of course have to migrate to a tool that has support for my accounts - so is any support for this VOYA retirement URL on the horizon ?

Thank you !

Coach Natalie

Hello @Avik,

Thanks for reaching out, although I apologize that there's no update to provide on this request, at this time.

Please be sure to stay tuned for future updates!

-Coach Natalie

TaxAvoidance301

+1 for BAH ECAP Account Support

capozzme

Any update on this?

capozzme

Hello, I would like to request either the following VOYA retirement URL be added :
https://my.voya.com/voyassoui/index.html?domain=ecap.voya.com

There are already ties to this site with different domains such as

Motorola Solutions 401k

https://my.voya.com/voyasso/index.html?domain=msi401k.voya.com#/login-pweb

Voya LAUSD 457b Deferred Comp Plan

https://my.voya.com/voyassoui/index.html?domain=lausd457b.voya.com#/login-pweb

ATOS 401(K) Savings Plan

https://my.voya.com/voyasso/index.html?domain=atos.voya.com

Constellis 401k Plan

https://my.voya.com/voyasso/index.html?domain=centerra401kplan.voya.com#/login-pweb

Faith Regional Health Plan

https://my.voya.com/voyasso/index.html?domain=frhsretire.voya.com#/login-pweb

NAPA Profit Sharing Plans

https://my.voya.com/voyasso/index.html?domain=napa.voya.com#/login-pweb

capozzme

[removed] Looks like it has been over 2 and 1/2 years. Seems like a simply request

Coach Natalie

Hello @capozzme,

Thanks for reaching out!

Unfortunately, there's no further update to provide on this request at this time. Once an update does become available, we'll be sure to update this post accordingly.

-Coach Natalie

Brotatochip622

+1 on this

Brotatochip622

I just began using Simplifi (coming from Mint). I contacted customer support to see if there was any update and they said "Our team has requested it to be added. Sadly, we don't have an ETA since they're the ones that need to accept doing business with us. Once we receive their approval, we can start working on a script to match any security protocols they may have." and that Voya has to accept Simplifi's third-party request.

It seems very strange that Voya accepted requests for several other accounts. Has Simplifi attempted to request this more recently?

Prodecider

Another +1 on this. Also coming from mint hoping I don't have to look for an alternative budgeting app before my 30 days are up. Would also like to add this was working on Mint so can't see how this is an issue with Voya.

Edited to add this account is supported on Monach Money.

neukirjm

Really disappointed to learn that this is STILL an issue. I'm the 'neukirjm' user who abandoned Simplifi in favor of Mint in December 2020 because the service inexplicably supports other VOYA retirement accounts but not the Booz Allen retirement account with VOYA. Looks like I'm now headed over to [removed].

Tom & Juleen

I’m also a former Mint user who has recently joined Simplifi. I also am struggling to figure out how to connect to my company’s retirement account with Voya. Seems like Voya is making things unnecessarily difficult with their unique URL’s… I initially had difficulty connecting the account on Mint, but was able to resolve it fairly quickly. Hopefully this has improved recently?

For what it’s worth here’s my company’s unique URL:

I wonder if it’s already there somewhere, but I’m not entering the correct search terms?

JBGtheboss

I am also unable to connect to my former company's VOYA retirement site. I would roll over the balance to another IRA/401k but there are assets in the account that are not available elsewhere…

briancain

Hoping for progress on this one. Other company specific retirement accounts seem to have been added, but not this one.

jmille22

My employer's retirement plans are administered through Voya. Though many instances of Voya logins are available in Simplifi, none of them work for my plan. My plan is accessed through:

https://login.voya.com/voyassoui/index.html?domain=ecap.voya.com

Please add this URL as a login option in Simplifi. As a note, Quicken Classic was able to find my login and add it.