Transaction Update is SLOW

bealrobe
bealrobe Member
edited February 16 in Report a Bug

Hello,

When updating transaction the "Transaction Updated" window in the lower left pops ups acknowledging the transaction has been updated. However, the application takes several seconds to update before you can start updating another transaction. The "lag" has been slowly increasing and is now at thee point of impacting my ability to keep my accounts up to date. Is there going to be an improvement in the lag time in the future?

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Comments

  • JWV
    JWV Member ✭✭

    Yes, this is a frustrating issue with Simplifi (vs. Mint).

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @bealrobe and @JWV,

    To troubleshoot this issue, could you please provide more information? Is this happening on the Web app, the Mobile app, or both? When did you first notice this issue? Are there any specific actions that trigger lag/slowness? Does this affect all of your accounts?

    If the issue started after importing years worth of transactions, then this post may help:

    I look forward to your response!

    -Coach Kristina

  • JWV
    JWV Member ✭✭

    Thanks. The performance is improving. The change to post 2020 data helped it seems.

    — Joel.

  • bealrobe
    bealrobe Member

    I changed to 2023. Performance has improved

This discussion has been closed.