We are unable to connect our Vanguard Roth IRA accounts

System
System Administrator admin
edited January 17 in Adding and Updating Accounts
This discussion was created from comments split from: Missing IRA accounts with Vanguard (edited).

Comments

  • slb
    slb Member ✭

    Please correct this problem. We have moved over from Mint and are unable to connect our Vanguard Roth IRA accounts. This works fine through Mint.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @slb,

    To troubleshoot this issue, could you please provide more information? Are these accounts that were previously connected and downloading, or are these accounts you're trying to add in Quicken Simplifi for the first time? Are you getting any error messages/codes? How long has this been going on for? Vanguard is known to block traffic at peak hours. Have you tried updating/connecting at a different time of day?

    I look forward to your response!

    -Coach Kristina

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