CD and Money Market Account $0 Balance

Call me.

Hello,

My money market account and CD (both at the same credit union as checking) are showing zero balance and no transactions. The checking account is accurate. Why is this?

Coach Natalie

@Call me. , thanks for posting to the Community!

To cover our bases, please take a look over the info and steps in the following support articles to troubleshoot balance discrepancies and missing transactions in Quicken Simplifi:

https://help.simplifimoney.com/en/articles/4202003-how-to-resolve-balance-discrepancies

https://help.simplifimoney.com/en/articles/3412682-how-to-resolve-missing-transactions

If the issue persists, please provide some additional details such as the name of the bank, how long the issue has been occurring, whether the accounts have ever reflected properly for you in Quicken Simplifi, etc.

We look forward to your reply!

-Coach Natalie