Mobile app not secure

l6538
l6538 Member
edited January 25 in Feedback

Anyone using the mobile app have concerns about it not automatically logging out after a period of time? All the other banking apps I've used automatically log out after 15 minutes or so, requiring you to log back in. I checked with support and this is currently not a feature. Just seems like the mobile app is not very secure since you are constantly logged in.

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Comments

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    I am using the Android mobile app and enabled the touch ID feature. The app prompts me to login every 30 minutes. I can use a shorter time frame if I want.

    I am an early access user.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • l6538
    l6538 Member

    Support told me that this feature was not available.

    Can you provide instructions? I'm on Android version 12.

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    When you login to the mobile app, click on the profile icon. Select passcode and touch ID and configure as needed. I am on Android 10 and I have early access turned on for Simplifi.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

This discussion has been closed.