Setting up USBank account

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I'm new. switching from Mint. Trying to set up my USbank account and it will not link them. The system just hangs. I do use Quickbooks from my business, and these account are also with USBank and I'm wondering if this is causing the problem?

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  • Coach Kristina
    Coach Kristina Moderator admin
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    Hello @rmarchatn,

    To assist with this issue, could you please provide more information? Is this happening in the Web app, the Mobile app, or both? Are you getting any error messages when this happens? Is this happening when you're trying to add the account(s) to Quicken Simplifi for the first time, or was it previously connected, but now refusing to update or reconnect?

    Also, please be aware that there is currently a known issue with adding and updating accounts. It is possible you are being impacted by this issue:

    I look forward to your reply!

    -Coach Kristina

  • rmarchatn
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    I was able to add the account using the app.

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