Navient account is giving me an error

jim_t

I have my username, password, account number, and date of birth filled out and still experiencing an error. Please help me try to resolve.

Coach Natalie

@jim_t, thanks for reaching out!

When viewing your connection attempts from our end, I'm seeing successful connections with Navient Loans — were you able to get connected?

Please let us know so we can best assist!

-Coach Natalie