Wealthfront FDP-103 error (edited)

justicemh

I am a new member. I am unable to add my Wealthfront account, I have verified that I am using the correct username and password. Please advise.

To connect to Wealthfront, you must re-enter your credentials. If that does not work, try entering them on the website at Wealthfront to ensure they are correct.
Care Code: FDP-103

Coach Natalie

@justicemh, thanks for posting to the Community regarding this issue!

When viewing your connection attempts from our end, I was able to confirm the 103 error. Please follow these steps to troubleshoot this particular error:

1. Verify the bank being selected -- There may be several different versions of the same bank in the Add Account bank list, so be sure you're selecting the correct one. If you're not sure, compare the URLs shown for each bank.
2. Verify your login information – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
3. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
4. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
5. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect to Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Let us know how it goes!

-Coach Natalie

Califax

I just figured this out. Thanks Natalie for the post. Wealthfront has an app specific password you can make in the app.