Reminders on past due transactions
Hi. I am not seeing past due reminders in my projected balance so it’s not an accurate balance which is quite troubling for obvious reasons. Any suggestions to fix this? Thanks in advance!
P.S. for the moment, I just updated the reminder to a future date to get it back in the projected balance, but I’ve never seen this issue before usually even past due reminders stay in the projected balance until they post.
Comments
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Hello @0.M.,
When did you first notice this issue? Is it happening in the Web app, the Mobile app, or both? Is there any corresponding transaction in the register (that the reminder hasn't matched to yet) for those transactions? Is this affecting all past due reminders, or only some (for example, income reminders don't reflect, but expense reminders do)?
I look forward to your response!
-Coach Kristina
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