Public.com FDP-105 error (edited)

Joeanotherone
Joeanotherone Member ✭
edited February 26 in Adding and Updating Accounts

Public.com (stocks/investment) appears as an account to add, but I have not had any luck adding it to Simplifi. I keep getting an FDP-105 error. Has anyone connected this account successfully?

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Joeanotherone, thanks for reaching out to the Community!

    I was able to confirm the 105 error from our end and I see that it's been occurring for several days, so I went ahead and got it escalated. I'll let you know as soon as we hear back.

    -Coach Natalie

    EWC-10770137

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Joeanotherone, I heard back on the escalation and it appears that this is a known issue with Public. We don't have enough users for an Alert as of yet, so I'd suggest just continuing to try every so often for now.

    Sorry for not having better news!

    -Coach Natalie

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