Yubikey 2FA and Bitcoin Balances not working

Bob1
Bob1 Member ✭✭✭✭
edited February 26 in Adding and Updating Accounts

I'm unsure if this is related to the update on Jan 23 but I've noticed my 2FA for my 401K account using a Yubikey not longer autenticates (I receive the prompt but then I never get the screen to enter the code) and my Bitcoin balances don't display in my Accounts All Accounts view. This both on mobile and the web app.

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @Bob1,

    To help troubleshoot this issue, could you please provide more information? What error messages/codes are you getting when you attempt to update these accounts? What is the financial institution name(s) as it shows in Quicken Simplifi for the affected accounts?

    I look forward to your response!

    -Coach Kristina

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