CareCredit account connection no longer works

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Ryan-H
Ryan-H Member
edited March 4 in Adding and Updating Accounts

I’ve had CareCredit/Synchrony Bank Credit Cards connected to my account for over a year now. A few weeks ago the account connection errored with a message:

We are unable to connect to CareCredit at this time. Please try again later.
Care: FDP-102

I’ve tried the following:

I’ve gave it time to sit and resolve on its own without success. I’ve reset the connection without success. I’ve tried adding a brand new account without success.

Ive confirmed I’m able to log in directly to CareCredit both on their website and via their app. Nothing else has changed, the connection just doesn’t work any more.

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