Ford Credit FDP-155 error (edited)

lfincher
lfincher Member
edited March 8 in Adding and Updating Accounts

Hi, I recently signed up for Simplifi and tried to add my Ford auto loan. I received this error message: "We are unable to connect to Ford Credit at this time. Care Code: FDP-155." Any ideas what the issue is? I am able to connect to Ford Credit using Empower and Monarch. Thanks!

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @lfincher, thanks for reaching out to the Community!

    An FDP-155 error indicates that the bank is indefinitely or permanently blocking connection traffic. I also received the error when attempting to connect with dummy credentials, which confirms the block. For this particular error, all we can suggest is contacting the bank directly to help make them aware of the issue.

    Sorry for not having better news, but I hope this helps!

    -Coach Natalie

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