FDP-155 error with FirstBank Mortgage (edited)

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited February 12

    @JuanMigs, thanks for posting!

    I went ahead and moved this out of Missing Financial Institutions, as it looks like FirstBank Mortgage is already available in Quicken Simplifi:

    It looks like you're actually receiving an FDP-155 error with this bank, which indicates an indefinite or permanent block by the bank. I see that the URL points to Loan Administration, and they have been blocking us for quite some time. I'd suggest contacting the bank directly to help make them aware of the issue.

    I hope this gets you pointed in the right direction!

    -Coach Natalie

  • Umer
    Umer Member

    I believe that the URL for them is out of date. It used to be myfbmortgage.loandadministration.com, but now it is firstbank.servicingloans.com

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @Umer,

    I recommend reaching out to the financial institution directly to make sure they're aware of the issue. Any update to the URL would have to be initiated on the financial institution's end for security reasons.

    I hope this helps!

    -Coach Kristina

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