Bank of America not authorizing

Mishology
Mishology Member
edited March 15 in Adding and Updating Accounts

My Bank of America sign in is correct, but it won’t authorize me to connect to Simplifi. I called BoA support and they say it’s not on their side. I get the error code access_denied every time I try. Please help?

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Mishology, thanks for reaching out!

    Since Bank of America is one of our OAuth API banks, I'd suggest attempting to add the accounts from a different browser or in incognito/private mode to see if you can get authorized. It could be that something in your primary browser is blocking their authorization process.

    Please let us know how it goes!

    -Coach Natalie

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