Fairway Mortgage not synching or connecting Care Code: to.100 (edited)

StaZac
StaZac Member

My Fairway Mortgage account is no longer synchronizing and I cannot re-connect it. I've verified my credentials and the service is working with Yodlee with no issues.

Receiving the follow error:

We are unable to connect to Fairway Independent Mortgage Corp at this time. Please try again later.
Care Code: to.100

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @StaZac, thanks for posting to the Community regarding this issue!

    When viewing your connection attempts from our end, I'm seeing an FDP-102 error, which is usually a temporary block or throttle by the bank. These errors usually clear up on their own within a few days, but I see that you've been experiencing the issue for about a week. Since the issue is occurring on an existing accunt, please give these steps a try:

    1. Make the account(s) manual by following the steps here.
    2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    3. Carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know how it goes!

    -Coach Natalie

    -Coach Natalie

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