unable to connect: Alliant Credit Union: Care Code: FDP-105

nunyaaa
nunyaaa Member
edited March 25 in Adding and Updating Accounts

Hi, there is an issue connecting with Alliant Credit Union. Here is the error message:

We are unable to connect to Alliant Credit Union at this time. Please try again later. Care Code: FDP-105

Is there resolution pending? Thank you.

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Comments

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @nunyaaa,

    When I check the connection attempts on our end, it looks like you are getting that error message when trying to update during a specific timeframe (between 8:20 and 9:20 AM PT), and it shows what looks like successful connections at other times of the day. Have you been able to successfully connect to the financial institution outside of that one hour timeframe?

    I look forward to your response!

    -Coach Kristina

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