Trouble connecting to FirstBank of PR
This bank services the Virgin Islands and Puerto Rico. I tried to connect through “First Bank of Puerto Rico”. Can we update the log in link to: https://digitalbanking.1firstbank.com/#/administrationGeneral/login
This brings you directly to the log in area of their website.
I saw someone suggest similar in another post, but they did not follow up after receiving a response.
Comments
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Hello @Shoshana_vi,
To assist with this issue, I checked the connection attempts on our end. It shows you're getting a error code FDP-105, which usually means there's a temporary issue contacting the server. Since the issue usually is a temporary issue, the first troubleshooting step is to wait 48 hours from when the issue started (I can see you first got the error yesterday), then try again.
If the issue persists after 48 hours, then please reach out to Quicken Simplifi Support directly for further assistance. You can find their contact information by clicking here.
I hope this helps!
-Coach Kristina
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