Using the import balance history csv template- clarification

ClaireD
ClaireD Member ✭✭
edited April 12 in Troubleshooting

hi, I am interested in trying to import some balance history using the CVS template, but I'm a bit unsure about getting started. In the directions on the help page (How to Import Account Balance History) it says dates must be formatted as "M/D/YY (i.e., 1/1/22)" but in the template itself it is like "09/08/2023" with more digits. Do I need to correct it in the template from the outset?

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @ClaireD,

    Thanks for reaching out about this! We will look at the article for this, but you definitely should stick to the formatting of the template.

    Thanks,

    Coach Jon

  • ClaireD
    ClaireD Member ✭✭

    Thanks! Sticking with the template format (09/08/2023) is working so far.

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