[ONGOING] 3/14/24: MasterPlan - Retirement Planning $0 Balance When Adding Investment Accounts
We are currently seeing an issue with MasterPlan - Retirement Planning investment accounts being added with a $0 balance. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.
If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.
Thank you!
CTP-9204
-Coach Natalie
Comments
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ONGOING 3/29/24
This Alert is still listed as ongoing, and there is currently no ETA on a resolution.
Thank you for your patience!
-Coach Natalie
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ONGOING 4/25/24
This Alert is still listed as ongoing, and there is currently no ETA on a resolution.
We appreciate your patience!
-Coach Natalie
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ONGOING 5/28/24
This Alert is still listed as ongoing and there is currently no ETA on a resolution. We will discontinue posting "ongoing" notices and will instead post back when an update or resolution becomes available. Please be sure to bookmark this Alert to receive those notices when they occur!
We appreciate everyone's patience!
-Coach Natalie
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