[ONGOING] 3/14/24: MasterPlan - Retirement Planning $0 Balance When Adding Investment Accounts

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Coach Natalie
Coach Natalie Administrator, Moderator admin

We are currently seeing an issue with MasterPlan - Retirement Planning investment accounts being added with a $0 balance. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

CTP-9204

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    ONGOING 3/29/24

    This Alert is still listed as ongoing, and there is currently no ETA on a resolution.

    Thank you for your patience!

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    ONGOING 4/25/24

    This Alert is still listed as ongoing, and there is currently no ETA on a resolution.

    We appreciate your patience!

This discussion has been closed.