Provident Funding Mortgage balance shows as $0 (edited)

noone

This morning I noticed my net worth skyrocketed. For some reason Simplifi could not pull my mortgage information and related lines are zero now. Which, in itself, isn't an issue — connectivity problems are regular and usually work themselves out. But before when there is a problem Simplifi had a clear indication — little red icon next the account. Not this time — my numbers have clean bill of health from Simplifi right now. This is a problem — it should not do that.

P.S. Mortgage is with "Provident Funding https://www.provident.com/" (brought to you by Carl's Junior)

Coach Jon

Hello @noone,

Thank you for posting to the community! I would suggest re-establishing your Account connection to potentially resolve this issue. Here are instructions on how to do this: https://help.simplifimoney.com/en/articles/4857199-how-to-reset-your-account-connections#h_7f8fc15a86

Please let us know if that works for you!

Thanks,

Coach Jon