Wells Fargo Account add issue

kgunjikar

Hi

I'm new to simplifi and having issues adding my Wells Fargo accounts. This is what comes up in the popup window. Any workarounds? I'm unable to upload the image

Contact Us for Assistance
We are unable to complete your request at this time.

If your contact information is incorrect or not listed, use one of the following options to update your information and receive further assistance:

Visit a Wells Fargo ATM
Update your information at any Wells Fargo ATM.

Find an ATM near you.

Contact Wells Fargo Customer Service
Call 1-800-956-4442. If you are calling from outside the United States, please use one of our toll-free international access codes.
Have your account information handy when you call. Examples may include your debit or credit card information.
If you're a guest user, please ask your administrator to contact us.

I have double checked my passwords and such issues.

K

Coach Kristina

Hello @kgunjikar,

That message typically means that you don't have a phone number capable of receiving text messages associated with your Wells Fargo account(s). You would need to talk to Wells Fargo's support to resolve the issue.

I hope this helps!

kgunjikar

Appreciate it, that helped

Mauricio S

SOLUTION

Go to a Wells Fargo ATM. Insert your Wells Fargo debit card, enter your four-digit password, choose 'More Services,' and select the Wells Fargo Services option. Then select "Update Phone Number."

That option will ask you to confirm your phone number on file and then ask if you want to allow it to receive text messages. Select "Yes, confirm."

Then, go to Simplifi and add Wells Fargo Bank with your Wells Fargo login info. Wells Fargo will request to send you a code by text message. Once you get and enter the code, agree to share the info with Simplif, and, done, you're all set.