Fidelity Cash Management Account FDP-101 error (edited)

Phlach
Phlach Member ✭
edited April 25 in Adding and Updating Accounts

I have 3 Fidelity accounts (2 Roth and 1 HSA) connected to my Simplifi account without issue, works great. I recently opened a Cash Management Account with Fidelity. When I use the "Fidelity Inv & Retirement" connector I see the new cash management account show up in the list of accounts I should be able to connect to, but when I select it and click to approve the connection, I get a Care Code: FDP-101. Any thoughts?

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Phlach,

    Thanks for reaching out! I see that you received a 101 error. Usually, this error self-resolves within 24-48 hours. I would have you wait at least 24 hours for this issue to clear up, and if it does not, be sure to reach back out to us here!

    Thanks,

    Coach Jon

  • Phlach
    Phlach Member ✭

    @Coach Jon - Thanks for the follow up. Yes, it did resolve.

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