Citibank connection error

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mg240320
mg240320 Member
edited April 25 in Adding and Updating Accounts

Threat Protection Software is preventing connection due to following error. Please advise.

Online Threat Prevention - chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one

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  • Coach Jon
    Coach Jon Moderator admin
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    Hello @mg240320,

    Thanks for reaching out to the community! This seems like an error originating from your browser itself. You may have an Ad-blocker or Pop-up blocker that is blocking the connection. I would try attempting a connection in a separate browser or incognito mode to see if that works for you!

    Thanks,

    Coach Jon

  • mg240320
    mg240320 Member
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    Coach Jon, the incognito mode worked! Thanks for your help and quick response.

This discussion has been closed.

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