Cannot turn off Rollovers

Max1223
Max1223 Member ✭✭✭✭
edited May 2 in Report a Bug

I am trying to turn off rollovers.

Below I have turned off Roll overs on April 2nd. It states rollovers will turn off in April. I UPDATE and see the rollovers are off in the Planned Spending, but after a few clicks to other areas of Simplifi, the rollovers turn back on.

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Max1223, thanks for posting!

    I disabled Rollover for one of my Planned Spending expenses, waited several hours, signed out and back in, etc., and the Rollover stayed off. With that, are you experiencing this issue on the Quicken Simplifi Web App or the Mobile App? Have you tried signing out and back in, or tried the same action from a different browser or anything along those lines to help narrow down the issue?

    Please let us know so we can best assist!

    -Coach Natalie

  • Max1223
    Max1223 Member ✭✭✭✭

    @Coach Natalie thanks for the reply, in my last session, I had to flip the switch so to speak several times. This included editing the series in both March and April. It finally got to a point where it seemed everything was off. Logged out and then later logged in and it now seems to be ok, everything is off. I'll let you know if I'm seeing this behavior again.

    Thanks

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