Ascensus RPLink - FDP-102 Issue

Cbarth270
Cbarth270 Member ✭
edited May 3 in Adding and Updating Accounts

I read the other threads regarding Ascensus and ShareBuilder 401k. Despite indication that the connection issues have been addressed, I've still been unable to connect my Ascensus account for the last 2 weeks. It continuously provides the FDP-102 error.

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Cbarth270,

    Thanks for posting to the community! Usually, this error occurs if the selected bank is throttling connection traffic, the bank's website or the URL we use to connect is unavailable, or they're completing maintenance on their services. However, you may be able to log into the bank's website successfully and still receive this error in Quicken Simplifi because Quicken Simplifi connects to your bank using a different server.

    Most of the time, this error resolves itself after 24-48 hours. If this issue is still occuring after this time, please let us know whether the account is a new account being added to Quicken Simplifi, or an existing account already in Quicken Simplifi.

    Thanks,

    Coach Jon

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