Spending plan is gone (edited)

kathyandrews2121
kathyandrews2121 Member
edited May 8 in Troubleshooting

I've been working on my savings plan for 2024 over the past few months. I reset my password and logged in today and the savings plan for every month in 2024 is gone. I still have all the transactions. They still have categories. I can see spending plan for 2023 but all the work I've done since the start of the year is gone. Any idea how to get it back?

Tagged:

Comments

  • ajbopp
    ajbopp Member ✭✭✭✭

    I think for an issue like this I would reach out to customer support.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Coach Jon
    Coach Jon Moderator admin

    Hello @kathyandrews2121,

    Thanks for reaching out! To help clarify the problem, please let us know if you are using the Mobile application or Web application. Additionally, is the Spending Plan itself gone for 2024, or are transactions not being counted toward Planned Spending? Maybe attaching screenshots showing the issue would help as well.

    Thanks,

    Coach Jon

This discussion has been closed.

Categories