Family Security Credit Union - Decatur, AL

jdaniel
jdaniel Member
edited April 15 in Report Missing Financial Institution

Coming from Mint my primary financial institution is missing from Simplifi. I've repeatedly submitted it but haven't had any assistance adding it.

Their web address is https://www.myfscu.com

And the online backing account is using Netteller at :

https://www.netteller.com/login2008/Authentication/Views/Login.aspx?returnUrl=%2Fmyfscu

Mint a free service had a connection. I'd expect a paid service to have access as well. Please inform me if that's not the case. Thanks

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @jdaniel, thanks for posting to the Community!

    I went ahead and turned this into a Missing Financial Institution post so we can keep it updated if/when new information becomes available, and so other users can follow along here as well. Please note that we cannot guarantee we'll be able to add support for a request bank.

    I hope this helps!

    -Coach Natalie

    -Coach Natalie

  • jdaniel
    jdaniel Member

    I purchased Simplifi for a year and it's frustrating that a financial institution that was provided on a free service isn't provided here. They use Netteller, same as my other institution which is available so I'm disappointed that I'm having such difficulty getting my primary financial institution added. Thanks

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