Randolph Brooks Federal Credit Union

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Holly
Holly Member
edited April 22 in Adding and Updating Accounts

Please fix the issue with Randolph Brooks Federal Credit Union not auto inputting credit card account transactions. It’s been a year and two months since the connection severed.

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  • Coach Kristina
    Coach Kristina Moderator admin
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    Hello @Holly,

    To assist with this issue, please clarify. You mentioned the connection severed. Are you unable to connect/reconnect with Randolph Brooks Federal Credit Union? Are you seeing any error messages/error codes when you try to connect/update? If not, then what is happening (for instance, not downloading at all, downloading but missing transactions, etc)?

    I look forward to your reply!

    -Coach Kristina

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