Vanguard accounts do not update (Care: 102 error)

Westwise

For the last couple of weeks, all of my Vanguard accounts will not connect, with the following error:

Account needs attention

(Care: 102)

We are unable to connect to Vanguard Investment at this time. Please try again later.

If I try to reset the account, I get an error that "We're unable to establish a connection to your financial institution. Try again later. (102)"

Any solution for this?

Coach Jon

Hello @Westwise,

Thanks for reaching out! Vanguard usually blocks traffic from Quicken Simplifi during peak hours like market open and close. Have you tried updating outside of market hours?

Thanks,

Coach Jon

Westwise

Hi @Coach Jon,

Yes - tried at the middle of the night, tried during the day, tried on weekend. The issue has persisted for over a week.

Coach Jon

Hello @Westwise,

Thanks for the reply! I would suggest making the accounts manual and then using the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon

Westwise

Hi @Coach Jon, looks like Add Account doesn't work, due to what's shown up in previous issues raised on here as throttling.

I'll give this a try later tonight, but this is disheartening.

Coach Jon

Hello @Westwise,

Thanks for your response. I would agree to try again tonight after market close. Let us know if that works for you!

Thanks,

Coach Jon