Refund tracker only shows account that transaction was originally made in

onlyme
onlyme Member
edited June 7 in Report a Bug

When I go to the refund tracker, and I select "Link Transaction", I cannot link to transactions from accounts other than the original account the transaction was executed in.

For example, I used my Credit Card account for an FSA purchase I get reimbursed for that purchase into my Checking account. When I go to the refund tracker, there is an option to search existing transactions from another account. However, when I select my checking account, none of my checking account transactions show up.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited April 25

    @onlyme, thanks for pointing this out!

    I was able to reproduce this, and I'm not sure if linking Refunds across accounts is supported, but if it's not, the account drop-down menu should definitely not be presented in the Link Transaction window. I went ahead and got this issue reported and will post back with any updates.

    -Coach Natalie

    SIMPL-20773 // SIMPL-20210

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @onlyme, a fix for this issue can be expected with the 4.9.0 Web Release.

    Thank you!

    -Coach Natalie

  • onlyme
    onlyme Member

    @Coach Natalie thanks! What's the fix? Just removing it as an option?

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @onlyme, I think they're fixing it so you can link across accounts. We shall find out! 🤞

    -Coach Natalie

  • @Coach Natalie - Awesome, thanks! Is there info available on the schedule for 4.9.0 Web Release? New here and I don't readily find a roadmap but I would appreciate you letting me know if I've overlooked! Best, Rebecca

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @HerPurposefulPockets, thanks for the inquiry!

    4.9.0 was just released to the Quicken Simplifi Web App yesterday. We don't have a schedule or road map for releases, but you can view all of our release notes here once they're published: https://community.simplifimoney.com/categories/updates-from-the-product-team

    I hope this helps!

    -Coach Natalie

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited May 7

    Hey everyone, this issue appears to be fixed and Refunds can be linked across accounts! 🎉

    -Coach Natalie

This discussion has been closed.