Bug - mobile, android - entering birth date

slowride
slowride Member
edited May 31 in Troubleshooting

On the mobile android Quicken Simplifi app, I am trying to enter my birth date to get the credit score function initialized and when I change the month or the day to a certain value, it snaps it back to the current month and/or current day. I cannot input my birthday to initialize it from the mobile app.

I'm sure I will be able to do it from the web which I will try, but I wanted to report this here as a bug for the Quicken team.

Thanks

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @slowride,

    Thanks for reaching out. I think I understand what is happening here. If you are trying to change the day or month first and keep the year as 2024, what is probably occuring is that you are selecting a day and month that hasn't occurred yet in 2024. This then makes the date selector revert back to the current date. Try changing the year first, and then change the day and month, and that should work just fine. Let us know!

    Thanks,

    Coach Jon

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