CC Balance Transfer

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oreddie1
oreddie1 Member
edited May 6 in Troubleshooting

I transferred a balance from one credit card to another with an introductory 0 interest offer. The transfer, however, shows up as a negative value (credit balance) on the card I transferred to. What gives?

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Best Answer

  • DannyB
    DannyB Superuser ✭✭✭✭✭
    Answer ✓
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    @oreddie1

    Just guessing here, but maybe Quicken Simplifi sees the transfer to the new credit card as a payment/deposit instead of a charge/debit and thus is showing the charge as a credit balance.

    If the new card is connected to QS your bank balance should update to the correct amount.

    Otherwise, you might want to add a "-" or"+" to the transaction amount to see if that fixes it.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer

Answers

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    How did you do the transfer? If you did a linked transfer (where the category is 'transfer to [account]'), it should make the target side the opposite positivity/negativity as the account you transferred from.

    It's also possible your new bank, for whatever reason, is giving you a reverse register (where positives and negatives are backwards when downlaoded), and that would need to be reported as a bug.


    Rob Wilkens

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    Wait one second, when you transfer a credit card balance, the target account SHOULD become negative.


    Rob Wilkens

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭
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    Can you share some screenshots for us to see what you got and then we can help better? I agree with @DannyB , the card receiving the transfer to offset balance should have its balance reduced (+ve transfer) while the source card should have a higher balance (no sign) and show a negative balance on the dashboard.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

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