Sorting order for Subscription not by date!

Max1223

Hi

The sort order for Subscriptions seems random. Income and Bills are sorted by date but the Subscriptions are not…Am I missing something?

I'm using a Mac on Chrome, all latest updates.

RobWilk

I see this too in mine, never noticed it before.

Coach Jon

Hello @Max1223,

Thanks for reaching out! I was unable to recreate this bug on our side. I would suggest that you try logging out of the Quicken Simplifi web application and logging back in. Additionally, you may try in a different browser/incognito mode to see if that works as well. Additionally, is the issue only present in current months? Or do you see it in past and future months?

Thanks,

Coach Jon

DannyB

I'm seeing the same issue on both the web and mobile apps. I logged out, closed app, opened app, logged in… this is what I get.

Max1223

https://community.simplifimoney.com/discussion/comment/35036#Comment_35036

I see it past and future months. Looks like other users are able to replicate this issue.

Coach Jon

Hello @Max1223,

Thanks for the response. We will need to gather some data in order to get this bug reported.

• We need the OS and Browser you use when accessing Quicken Simplifi.
• The Version and Build for Quicken Simplifi, which can be found by scrolling down from the Dashboard page
  
• We also need logs sent to us, which can be sent by following the directions below:

1. Log into the Quicken Simplifi Web App.
2. Select Profile from the left-hand navigation bar.
3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
4. Leave all boxes checked, add a brief description of the issue, and then click Send.

@RobWilk and @DannyB, If you would like to submit information as well, that would be great. The more examples, the better!

Thanks,

Coach Jon

Max1223

@Coach Jon when I send a log, won't it record the Version and build of QS?

Max1223

none the less, here you go.

noahbramlett

I’m having the same issue on the Android and Apple mobile apps! (App version 4.9.0 on iPad and 5.4.1 on Google Pixel)

Coach Jon

Hello @Max1223,

Thank you for the information! We will work to get this reported, we just need your Operating System version for your Mac, please.

@noahbramlett, Thanks for reaching out! If you would like to submit information for this issue as well, then we will also need your logs sent to us.

Thanks,

Coach Jon

Coach Jon

Hello everyone!

We did end up reporting this issue and found an existing ticket for this issue as well. We thank you all for your patience and we will let you know here when we have an update.

Thanks,

Coach Jon

Ticket: SIMPL-20609 and SIMPL-20897

RustyG

I have the same issues.

Coach Jon

Hello everyone!

We have created an alert for this issue that users can follow for updates. Please be sure to bookmark this alert if you want to be updated on the issue going forward.

https://community.simplifimoney.com/discussion/9145/new-5-7-24-subscription-reminders-are-out-of-date-order-in-the-spending-plan

Thanks,

Coach Jon

Emacken

Has anyone else noticed that the Subscriptions tab in the Spending Plan isn't in chronological order anymore? I'm not sure what order it's in (not alphabetical) or when it happened, but I started noticing it this month, and when I click back to previous months they're in a slightly different order for each. (Not sure if the same thing is happening with Bills- I use them slightly unusually so all my Bills come out on the first of the month)

RobWilk

Existing topic on this: [removed link to merged thread]

Coach Natalie

@Emacken, thanks for reaching out!

As you can see from the above discussion that we merged your post with, this issue has already been escalated. Our Alert here can be followed for updates:

https://community.simplifimoney.com/discussion/9145/new-5-7-24-subscription-reminders-are-out-of-date-order-in-the-spending-plan

Thanks for your patience as we work on this, everyone!

-Coach Natalie

Emacken

Thanks all!