Unable to connect to flagstar mortgage FDP-103

Bdarnell
Bdarnell Member
edited June 17 in Adding and Updating Accounts

Unable to connect to flagstar mortgage FDP-103

Flagstar mortgage connection is no longer working

They have migrated to myloans.net

And that new account does not show up in the list

Please help, thanks

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  • Coach Jon
    Coach Jon Moderator admin

    Hello @Bdarnell,

    Thanks for reaching out! We will want to troubleshoot to verify the connection is no longer working please follow these steps below and let us know if they worked for you!

    1. Verify the bank being selected -- There may be several different versions of the same bank in the Add Account bank list, so be sure you're selecting the correct one. If you're not sure, compare the URLs shown for each bank.
    2. Verify your login information – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
    3. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
    4. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
    5. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect to Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

    Thanks,

    Coach Jon

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