Blank page after phone verification

andyyyy
andyyyy Member
edited June 20 in Troubleshooting

Just signed up..

I can access it via the iOS app, but on desktop I've yet to see anything beyond login + phone verification. When I enter phone code I get a blank white page @ https://app.simplifimoney.com/

Tried 20x on multiple browsers…

adblocker paused on domain and virus protection turned off

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Comments

  • andyyyy
    andyyyy Member

    windows machine. For some crazy reason, I can access on my mac machine…

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @andyyyy, thanks for reaching out to the Community!

    Since you're able to access the Quicken Simplifi Web App from one computer and not another, it sounds like the issue is unique to that computer or the browser you're using on that computer. Have you tried from incognito mode or anything along those lines? Also, where are you signing in from? Can you click on this link and sign in? — https://www.quicken.com/products/simplifi/

    Please let us know so we can best assist!

    -Coach Natalie

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