Connect Biller does not work

sawilliams
sawilliams Member
edited June 28 in Bills and Income

I tried mutlible accounts: Discover, Duke-Energy, State Farm, and Chase.

None of them connect.

Just get the message: "We ran into an error when trying to link your biller. Try again."

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Comments

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    some might work, like tmohile maybe. The problem is the third-party service provider. They may be working on other options, including intuit for credit card billls.

    —
    Rob Wilkens

  • Coach Jon
    Coach Jon Moderator admin
    edited May 31

    Hello @sawilliams,

    Thanks for reaching out! Some credit card companies are not currently available via Bill Connect, including Capital One, Citi, Chase, Bank of America, and Wells Fargo. We are working on this issue currently, and you can follow this idea post for updates below!

    https://community.simplifimoney.com/discussion/6208/update-next-reminder-amount-for-credit-cards-automatically-using-the-account-balance-edited

    As for not being able to connect, I am not showing any billers in your profile on our side. Have you tried connecting recently in Quicken Simplifi, and was it via the mobile application or the web application? Discover, Duke Energy, and State Farm should be able to be connected to as they show healthy on our side.

    Thanks,

    Coach Jon

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