P1FCU Sync Issues

Flopbot

I'm not sure what I'm seeing here. I have multiple accounts with Partners 1st Federal Credit Union that have been successfully synced for going on a year. Some time last week, these accounts - along with a number of my other accounts with different banks - all seemingly, simultaneously displayed sync error messages. I'm finally looking at it today and all my other accounts have been resolved.

For Partners 1st, I entered my U/P and it connected as expected. However, an hour later, I'm still getting this error…

When I click [Reconnect], it either (A) spins and spins indefinitely or (B) eventually returns a message that "All my accounts for this bank have been connected. Would I like to try connecting a different bank?" Still, the error message doesn't go away.

There's nothing obvious I can see when I log directly into the bank.

My question: How do I get this to go away?

IMPORTANT NOTE: About a month ago, P1FCU updated the software they use. Among other things, ALL of my account #'s changed. HOWEVER, I reconnected them fine and this didn't seem to have any negative affect on the bank sync. Since then, I have seen multiple successful transactions clear Simplifi.

Coach Kristina

Hello @Flopbot,

When I check on our end, I can see an "account not found" error on one of the accounts. Were any accounts with P1FCU recently closed? Are you seeing any extra accounts in your Quicken Simplifi? If all the account numbers recently changed, it's possible that an account got added as new rather than relinked to the existing account.

I look forward to your response!

Flopbot

@Coach Kristina ,

Whatever the problem, thankfully it was short lived. I suspect that what's going on is that one of the accounts became unsupported/discontinued/unneeded and that is the source for any error messages. I haven't taken the time to work through that issue, but - aside from that - everything has been working smoothly on my end since the June 1st when I did this post. Thank you for checking ono your end!