Some transactions are missing, but not all

Aranel

Currently there are several transactions missing from my account. I log in to my bank's website and it shows them, but on Simplifi they are simply not there at all.

Two of the missing transactions are associated with a recurring payment (both cleared my bank account on June 3), which of course means that it also shows those bills as past due. However, there is also a transaction (from Target) for June 4 which is missing, and that's not recurring.

It's not just a matter of transactions not updating at all, because a pending transaction for June 6 is showing up fine. (However there is also a pending transaction from June 2/3 which still shows as pending, even though my bank account has cleared it.)

I can put up with having trouble linking the bills or classifying transactions incorrectly, but if Simplifi can't even download my transactions, what's the point?

Coach Jon

Hello @Aranel,

Thanks for reaching out! I would try resetting your account connection, to see if this will allow the account to update properly and bring those transactions through. https://help.simplifimoney.com/en/articles/4857199-how-to-reset-your-account-connections

Let us know if that works for you!

-Coach Jon