Login problem

Options
JMMuleGA
JMMuleGA Member
edited June 11 in Troubleshooting

I'm able to login on the Quicken Account page; it moves to a new window and it just says "Loading". The program never opens. I've tried multiple times, restarted PC, clear cache, etc. What do I need to do?

Tagged:

Comments

  • Coach Jon
    Coach Jon Moderator admin
    Options

    Hello @JMMuleGA,

    Thanks for reaching out! This may be due to the browser/extensions being used. I would suggest trying in another browser/incognito mode to verify if this is the case.

    Thanks,

    Coach Jon

  • JMMuleGA
    JMMuleGA Member
    Options

    Thanks for the reply, I tried Edge and Firefox, all with the same results. Incognito, the same. Any other setting that I may check? I'm able to open the app on my phone, but like the security of my PC.

  • JMMuleGA
    JMMuleGA Member
    Options

    I went directly to the app, app.simplifimoney.com and it worked; instead of using the Quicken route. Thanks.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.