transaction issues from Ardent Credit Union

Jeannette
Jeannette Member ✭✭✭
edited July 11 in Adding and Updating Accounts

I recently added an account with a new institution, Ardent Credit Union.

  1. When I transfer funds between institutions, Ardent puts a temporary hold on the funds. Simplifi is not recognizing this hold and including the amount in my balance when it is not actually available yet.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jeannette,

    Thanks for reaching out! To help us better understand this situation, could you provide a screenshot showing how this hold appears in your Quicken Simplifi register?

    Thanks,

    Coach Jon

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